Every lead answered. Every test drive booked.
Dealership phones light up faster than the BDC can keep up — and a missed call is a customer at the dealership down the road. ChatAgentix answers sales and service calls 24/7, books appointments, and captures every lead in your dealership's voice.
- Answers sales and service calls 24/7 — including after the lot closes
- Books test drives and service appointments
- Answers inventory, hours, and financing FAQs
- Captures every lead with name, number, and what they want
- Follows up on internet and after-hours leads by text
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What happens on every call
Picks up instantly
Answers sales and service calls on your existing number — even after the lot closes.
Routes the intent
Sales, service, parts, or general — it figures out where the caller needs to go.
Books the appointment
Schedules test drives and service visits and captures vehicle and contact details.
Answers FAQs
Hours, location, financing basics, and inventory questions — from the info you provide.
Captures the lead
Logs name, number, and interest so nothing slips through the cracks.
Follows up by text
Sends confirmations and follow-ups, and routes hot prospects to your team.
Dealership questions
- Does it replace my BDC?
- It backs up your BDC and covers the gaps — nights, weekends, lunch, and overflow when every line is busy. Hot prospects still route to your people; the AI makes sure no lead ever hits voicemail.
- Can it book test drives and service?
- Yes. It schedules test drives and service appointments, captures the vehicle and contact details, confirms by text, and logs everything for your team to action.
- Does it answer inventory questions?
- It handles common inventory, hours, and financing FAQs from the information you provide, and sets up a specialist to confirm specifics like exact trim or VIN.
- Will it sound like my store?
- Yes — it's white-labeled in your dealership's voice. Callers never hear an AI-vendor name, and you can review recordings of every call.
- What about hot prospects?
- Ready-to-buy callers and complex deals are routed to your sales team with full context, so your closers spend time on real opportunities.
- How fast is setup?
- Most dealerships are live the same day. Add your hours, departments, and FAQs, point your number over, and start capturing leads.
- What should I check before paying for an AI receptionist?
- Test your own opening hours, service questions, booking rules and handoff instructions. Compare the current plan's included text messages and voice minutes separately, and check paid integrations or industry modules before upgrading. The free website-chat allowance is not a free production phone plan.
- Can I keep a person in control?
- Yes. Configure what the agent may answer or do, when it should escalate, and who should review requests. Test those rules before launch. An agent cannot approve an exception or promise a booking just because a customer asks for it.
- Will it work with my current calendar and business tools?
- Check the integrations page for your actual provider, then connect and test it. A conversation demo is not proof that your calendar, phone number or payment account is connected. Booking and payment actions require the appropriate setup and permissions.
- What information should I put in the agent's knowledge base?
- Start with approved services, prices, opening hours, service areas, cancellation policies and escalation contacts. Keep it current, and do not add passwords, payment-card details or unnecessary sensitive customer information. Regulated businesses should review their privacy, contractual and access-control requirements before launch.