Never miss a reservation call again
Your phone rings hardest exactly when your team is slammed. ChatAgentix is an AI host that picks up every call, books the table, quotes the wait, and answers the menu question — on your existing number, in your restaurant's voice.
- Answers every call during the dinner rush — no hold music, no voicemail
- Takes reservations with date, time, and party size
- Quotes current wait times, hours, and directions
- Answers menu, allergen, and dietary questions from your own info
- Captures takeout and catering interest and texts a follow-up
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What happens on every call
Picks up instantly
Answers on your existing number the moment it rings — even mid-rush or after close.
Understands the ask
Reservation, wait time, hours, menu, takeout — it figures out what the diner needs.
Books the table
Captures date, time, and party size, and notes special requests like allergies or birthdays.
Answers from your info
Hours, location, menu highlights, and policies — straight from the details you provide.
Confirms by text
Sends the diner a confirmation text so the booking sticks and no-shows drop.
Logs everything
Every call and booking lands in your dashboard so the front-of-house team stays in the loop.
Restaurant owner questions
- Will it sound like a robot?
- No. Callers hear a natural, friendly host in your restaurant's voice, and you can listen to recordings of every call.
- Does it use my actual number?
- Yes. It answers on your existing phone number. Nothing changes for your diners — calls just stop going to voicemail.
- Can it really take reservations?
- It captures the date, time, party size, and any special requests, confirms by text, and logs everything to your dashboard so your front-of-house team always has the list.
- What if it can't answer something?
- It gracefully takes a message or hands off to a human, and flags it for you. It never makes up answers about your menu or policies.
- How long does setup take?
- Most restaurants are live the same day. You add your hours, menu highlights, and reservation rules, and point your number over — that's it.
- Is my data secure?
- Yes. Conversations and contacts are stored securely and scoped to your business. We're white-labeled, so diners never see any AI-vendor branding.
- What should I check before paying for an AI receptionist?
- Test your own opening hours, service questions, booking rules and handoff instructions. Compare the current plan's included text messages and voice minutes separately, and check paid integrations or industry modules before upgrading. The free website-chat allowance is not a free production phone plan.
- Can I keep a person in control?
- Yes. Configure what the agent may answer or do, when it should escalate, and who should review requests. Test those rules before launch. An agent cannot approve an exception or promise a booking just because a customer asks for it.
- Will it work with my current calendar and business tools?
- Check the integrations page for your actual provider, then connect and test it. A conversation demo is not proof that your calendar, phone number or payment account is connected. Booking and payment actions require the appropriate setup and permissions.
- What information should I put in the agent's knowledge base?
- Start with approved services, prices, opening hours, service areas, cancellation policies and escalation contacts. Keep it current, and do not add passwords, payment-card details or unnecessary sensitive customer information. Regulated businesses should review their privacy, contractual and access-control requirements before launch.